DigiAuth Center Mgt

Privacy Policy

DigiAuth Center Management App

Last Updated: January 6, 2026

This Privacy Policy explains how DigiAuth Center Management App (“DigiAuth”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you use our mobile application (“the App”). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information strictly necessary to provide secure and reliable center management and verification services.

1.1 Personal Information

We may collect personally identifiable information, including but not limited to:

  • Username or email address (for authentication)

  • Name and identification details of exam centers

  • Contact phone numbers for operational communication

  • Center-related details such as venue name, city, and location identifiers

1.2 Media Information

The App allows users to upload media for verification and compliance purposes, including:

  • Photos of biometric or registration desk setups

  • Videos of registration or operational processes

  • Digital signatures in image format

  • Other required images or videos for center verification

1.3 Technical and Usage Information

We may automatically collect:

  • Device information (model, operating system, app version)

  • IP address and network-related data

  • App usage statistics, logs, and performance metrics

  • Approximate location data (only if enabled by the user)

  • App Development Information

        Developed by: Deependra Kumar
        Application Name: DigiAuth Center Management App

2. How We Use Your Information

2.1 Core Functionality

We use collected information to:

  • Authenticate users and manage secure access

  • Maintain accurate exam center records

  • Process and store submitted forms and verification data

  • Enable media uploads and verification workflows

  • Maintain submission history and allow authorized edits

2.2 Communication and Support

We may use your information to:

  • Respond to support requests and operational queries

  • Send important service-related updates or notices

  • Inform users about changes in app functionality or policies

2.3 Analytics and Improvements

Information may be used to:

  • Monitor and analyze app usage trends

  • Identify and resolve technical issues

  • Improve system stability, performance, and user experience

3. Data Storage and Security

3.1 Cloud Storage

Uploaded media files (photos and videos) are securely stored using Cloudinary, a third-party cloud media management service. All reasonable safeguards are applied to protect stored data.

3.2 Data Transmission

Data transmitted between the App and backend servers is encrypted using industry-standard security protocols.

3.3 Access Control

Access to personal and sensitive information is restricted to authorized personnel only and governed by strict access-control policies.

4. Information Sharing and Disclosure

We do not sell, trade, or rent users’ personal information.

4.1 Third-Party Services

We may share data with trusted third parties solely for operational purposes, including:

  • Cloudinary (media storage and management)

  • Backend infrastructure providers

  • Authorized educational institutions or examination authorities

4.2 Legal Obligations

We may disclose information if required to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests from authorities

  • Protect our legal rights, users, or public safety

5. Data Retention

We retain personal and media data only for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Meet contractual, institutional, or legal requirements

Retention periods may vary based on the policies of associated educational institutions or examination authorities.

6. User Data Protection Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal and operational limits)

  • Restrict or object to certain processing activities

Requests can be made through official support channels provided within the App.

7. Data Security Disclaimer

While we employ commercially reasonable security measures, no electronic transmission or storage method is completely secure. Therefore, we cannot guarantee absolute security of data.

8. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be deleted immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the App and reflected by an updated “Last Updated” date. Continued use of the App constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns regarding this Privacy Policy, you may contact us through:

  • Support channels provided by your educational institution or examination authority

  • Contact details available within the App

11. Consent

By installing or using the DigiAuth Center Management App, you confirm that you have read, understood, and agreed to this Privacy Policy.


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